Privacy Policy

SameWave ("we," "us," or "our") operates the website samewave.ai and provides AI-driven marketing services to service businesses. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us. This includes:

• Name
• Phone number (cell)
• Email address
• Business name and website URL
• A description of your business and marketing goals

This information is collected primarily through the "Get Started" form on our website (/get-started). We do not collect financial information, credit card numbers, or government identification through our website.

We may also automatically collect limited technical data when you visit our website — such as your IP address, browser type, referring URL, and pages visited — through standard web server logs and analytics tools. This data is used in aggregate and is not linked to your personal identity.

2. How We Use Your Information

The personal information you provide is used for the following purposes:

• To contact you directly in response to your inquiry — typically via text message to the phone number provided
• To evaluate your business situation and determine whether our services are a good fit
• To deliver our AI CMO or advisory services if you become a client
• To communicate updates, service changes, or billing information to active clients
• To improve our website and services based on aggregate usage patterns

We do not sell your personal information to third parties. We do not use your information for programmatic advertising or data brokerage.

3. Data Storage and Security

Your data is stored on secured servers. Our website is hosted on Vercel, a cloud infrastructure provider with industry-standard security practices including encryption in transit (TLS/SSL) and regular security audits.

Form submissions and client information are stored in internal systems accessible only to authorized SameWave team members. We do not store payment card data on our systems — payment processing, if applicable, is handled by compliant third-party processors.

While we implement reasonable security measures, no system is completely secure. We cannot guarantee the absolute security of your information, and you transmit data to us at your own risk.

4. Third-Party Services

We use the following third-party services in the operation of our website and business:

• Vercel — website hosting and deployment infrastructure
• Analytics providers — aggregate, anonymized website traffic analysis

These third parties have their own privacy policies governing the use of data processed through their services. We encourage you to review their policies if you have concerns about how they handle data.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can configure your browser to refuse cookies; however, some features of the website may not function correctly as a result. We do not use cookies for third-party advertising targeting.

6. Your Rights

You have the following rights with respect to your personal information:

• Access — you may request a copy of the personal information we hold about you
• Correction — you may request that we correct inaccurate or incomplete information
• Deletion — you may request that we delete your personal information, subject to any legal obligations to retain it
• Opt-out — you may request to be removed from any marketing communications we send

To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected — including providing our services to active clients — and as required by applicable law. Inquiry data from non-clients is retained for a reasonable period and then deleted or anonymized.

8. Children's Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the effective date at the top of this page when changes are made. We encourage you to review this policy periodically.

10. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: